Kali is the interface.

She is a WhatsApp native AI concierge. Dog owners message her, she answers from real data, not scraped tags. She can tell them where the best dog friendly bars, restraurants, dog parks, trails, events, and activities are in the 50+ countries but especially the US and UK.

Architecture:

Cloudflare Worker (TypeScript), D1 for conversation state, KV for user profiles Claude Haiku for all conversations. p95 latency 9 seconds.

Cost per conversation roughly $0.01-0.03

Vectorize semantic search across venue and trail data. Speaks 30+ languages natively, not translated. Same prompt, Haiku just handles it.

The Opus supervisor (I call it SELFIMPLOOP):

This is the bit I want to talk about. Haiku is fast and cheap but it drifts. It gets overconfident. So every day, Opus reviews every Haiku conversation from production, grades them against failure categories (fabrication, rule violations, false confidence, missed searches, tone failures), and proposes prompt rewrites. Nothing auto applies, I still review every change before it goes live but jesus its doing a better job than I am.

A few days ago this system caught something serious. An dog owner told Kali what her dog was sick and she needed an emergency vet, Kali made me proud and pulled two emergency 24 hour vets in the users city from vector memory in seconds, I won that user for life.

What is scaring me is that the referral flywheel works too well. Users bring in other users without being asked and am scared I have built something bigger than my hardware. WhatsApp is the right channel, people are sick of apps, gated UI's and general knowledge AI, they want what they want in their hand where they already in conversation. Thats just the way it is now I think.

The 24-hour WhatsApp session window is annoying but manageable, if it expires (which it inevitably does), we fall back to email. Running Haiku at scale is absurdly cheap but I would rather have Opus on every conversation, I will when I can am not sure why dog owners should have to suffer on Haiku.

What I have not figured out:

Converting tire-kickers to repeat users, most people try it once and the ones who come back are gold. Data is thin in lots of countries, am working on it. The mini site is kaliconcierge.com (currently in ten languages). Happy to chat with you about this, she is my baby and I want to make her strong, am a big fan of hostile audits so bring it.

Comments URL: https://news.ycombinator.com/item?id=47741084

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Boris's response here is the right move though. Acknowledging the miss and committing to a fix in the next release is how you build trust with a dev audience.

Lolicon is child sexual abuse material.

I believe the association with THORN and INHOPE are great steps, but I can see that they have not had much affect on the rising number of reports and allegations over the last few years, the problem seems to be increasing under their watch over Patreon. The cynic in me thinks they are convenience camouflage and nothing more.

On the subject of Patreon creators vehemently attacking those who blemish the platform, I have seen the opposite to be true, the prominent creators from the infosec space that I have spoken to have told me that they are really worried about this. For the most part they have gone quiet, nobody wants to create content and build audiences alongside paedophiles, and these allegations are just allegations at this point. One of them (DarknetDiaries) showed me evidence of people canceling their subscriptions and stating the reason was Patreons child porn issue in their exit surveys, they can't be the only creators seeing people vote with their money.

The former security team have gone quiet, understandably. I have been told that they are bound by very generous exit packages and very tight NDA's, you also have to assume that they have been verbally warned against responding to these allegations publicly. We just do not know if the firing of the security team is connected to the allegations online, but in my view security talks to trust and safety all the time, their workloads overlap, I think it was common knowledge internally that they had a massive CP problem.

I have discovered HUNDREDS of allegations going back a decade. I found different glass door posts from a couple of years ago talking about child porn, HUNDREDS of Trustpilot reviews from Patreon users saying that they have reported CP and been ignored, in many cases those reporting CP had their accounts suspended. I have spoken to a number of people who have told me that they have repeatedly tried to report what look like organised CP rings on Patreon, only to be ignored time and time again. There is also petition signed by 95k people to try and persuade Patreon to stop monetising CSAM content, the signs are all there.

Am not sure how much more smoke needs to billow out of this tech company before people realize that there is a serious problem over there.

How much more smoke do you need to convince you that there is a fire?

So we are as legit as any bunch of hackers publishing online could be :)

I can tell you that I have discovered HUNDREDS of allegations going back a decade.

I found two different glass door posts from a couple of years ago talking about child porn, hundreds of Trustpilot reviews from Patreon users saying that they have reported CP and been ignored, in many cases those reporting CP had their accounts suspended. I have spoken to a number of people who have told me that they have repeatedly tried to report what look like organised CP rings on Patreon, only to be ignored time and time again.

Social media is littered with complains about this going back years, allegations are EVERYWHERE. There is very clearly a serious problem over at Patreon, and I have been told it is because internally they have a policy of not taking action against creators unless law enforcement or a court order is involved.

If you read through my article a little more, I found two different glass door posts from a couple of years ago talking about child porn, hundreds of Trustpilot reviews from Patreon users saying that they have reported CP and been ignored, in many cases those reporting CP had their accounts suspended.

I have spoken to a number of people who have told me that they have repeatedly tried to report what look like organised CP rings on Patreon, only to be ignored time and time again. Social media is littered with complains about this going back years, allegations are EVERYWHERE. There is very clearly a serious problem over at Patreon, and I have been told it is because internally they have a policy of not taking action against creators unless law enforcement or a court order is involved.

I would argue that the allegations you see stretching back years are a direct result of this policy. Patreon is in serious need of law enforcement investigation, this has obviously been allowed to develop into a systemic issue internally.

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Comments URL: https://news.ycombinator.com/item?id=30668237

Points: 11

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Comments URL: https://news.ycombinator.com/item?id=19021712

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FYI am the CEO.

Comments URL: https://news.ycombinator.com/item?id=17838046

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Comments URL: https://news.ycombinator.com/item?id=17814532

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I am Bule the co-founder of WEBGAP.io and we just launched our private beta program. WEBGAP is a remote browser isolation platform, designed to physically isolate its users from malware, ransomware and browser based cyberattacks.

We are inviting organizations who can give us up to ten users to participate and giving them free remote browsing accounts for a couple of months, giving them free access to the WEBGAP service.

Participants get a 50% discount off our list prices post beta when we launch into production and we have an unobtrusive feedback gathering process.

If you are interested in testing out our platform, please email me using bule@webgap.io and check out our website https://webgap.io for more info.

Thanks for listening folks :)

Comments URL: https://news.ycombinator.com/item?id=16462209

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Comments URL: https://news.ycombinator.com/item?id=15865095

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