CRM with agent baked in that can properly do stuff. No idea why attio/twenty are soooo bad at this. It's a table. getcrme.com / https://github.com/ChristianSch/crme

and gargoyle, an activitypub server with a (theoretically mastodon compatible UI) https://github.com/myfedi/gargoyle. Was annoyed at the homogenous fediverse dev teams out there that don't want their precious service federate with others. I want more federation (tested it with bookwyrms and lemmy for now. Mastodon/GTS also working ofc) and a pretty UI and not waste time with weird identity politics. You do you. I want an open fediverse, not a filter bubble. And GTS was too hard to hack on.

in my experience hetzner does have that. my VP of infra had regular contact with them, was quite important actually because we had scaling needs they couldn't deliver on and we had timelines. hetzner still has issues getting enough intel servers on it seems

And yeah, cutting features and offloading debt is important. I love that part when starting an engagement! It's a bit of work to check critical execution paths and how customers actually use a product, but it's a good excercise for everybody to see the relationship between revenue and code.

This all sounds easy and in reality it's not the hardest, but for some reason no one is doing it.

If your company runs well: won't hurt you much that you're not doing this. Otherwise this will be your end. And that really hurts because you lose the economical impact of the product and the jobs.