Anthropic accidentally over-billed my account, and when I reached out to the support bot, it downgraded my account to a Free account. It’s been impossible to get it resolved and I have almost $200 held hostage.

I don’t want to do a charge back. I’m one of the main advocates for Claude Code at work, I use this subscription to try out new features before it’s available at work.

The whole experience has been illuminating about our dependencies on these AI companies.