Storing my Health Insurance's Member ID, RxBin and other data. Recording the serial number of a product I will be calling technical support for. Organizing files to be more logical and deduplicating or consolidating as needed.

Whenever I want this info, I'll just ask my LLM to pull it up.

At least, that's my theory.

The big advantages of local on a business level are:

- Freezing your model's exact settings once you've locked in some kind of workflow that works just fine. - Guarding against insane token usage from LLMs who have been told to never stop until they figure out the solution OR setting up an LLM run incorrectly. (The last one happened to me with Gemini 3.1 Pro) - PII or some need for on-premise only LLMs.

I've switched away from Gboard to Futo on Android and exclusively use MacWhisper on MacOS instead of the default Apple transcription model.

Need to disappear? Just go to the Gathering and find your new family. Pay for protection with Faygo.

You may also notice that I don't have much common history here. I mostly comment on Reddit.

Here's where I draw the line. If you are not reading the text that is produced by the LLM, then I don't want to read whatever it is that you wrote. I will usually only do one or two iterations of my comment, but afterwards I will usually edit it by hand.

Technically, there is light AI editing of this comment because FUTO keyboard has the ability to enable a transformer model that will capitalize, punctuate, and just generally remove filler words and make it so that it's not a hyper-literal transcription.

Having said all that, yes Android is pretty bad. I think it's the in the nature of platform owners to get their hooks into yoh as much as possible.

When I set up Linux Mint, there was none of this.

I couldn't figure out the Boss fight with cards though. I run out of energy and so I assume my turn is over. But how do I end my turn?

A button guide in the main menu would be helpful.

Admittedly Pre-AI, someone might have spammed their font business and received a similar frustrated response.

Maybe it's more about the shilling?

https://www.amazon.com/sp?ie=UTF8&seller=A389ML6MNB3VQK&asin...

This has happened with several providers e.g Banks, other E-commerce sites.

What's going on? Why even prompt me for this information if the operator needs me to repeat the information? Its aggravating and sets the wrong tone for my support call.

Anyone have insight into why this poor support CX is so common?

Comments URL: https://news.ycombinator.com/item?id=32707737

Points: 99

# Comments: 61

Since it’s not skin color but your heritage, can’t you falsify this information? Especially if you claim to be from some rural or remote location?

Just how involved would someone try to investigate your background?

"Why?" "Because our culture has product managers demanding things with short deadlines and no concern about the code quality."

Does not sound like anything would change. I could chalk up a lot of failures, missed goals or mistakes to this culture of shipping the bare minimum because that's all the time you have. Sometimes it works well, others lead to tech debt that metastasizes because the engineers don't have to use what they built leading to instances like pricing errors that lost significant amounts of money.

Working at Amazon sometimes felt like everyone was gaming the system to hit impossible numbers/deadlines - Goodhart's law at scale.

We need a new Sherman or Clayton act specifically for platforms. You can split them out, social media platforms over X users are regulated in this way. Marketplaces over x users are regulated in this way.

We cannot rely on platform owners to update policy in response to mounting public pressure. Because you get things like this - rules on Apple's platform that won't be applied to significant platforms, just the developers who are too small to have any influence.

I have only ever seen "honk honk" used when referring to issues involving Islam, racial minorities or the treatment of women.