The current experience optimizes for delivering information only when there's strong intent. The intent is derived when the behavior has been expressed by the user in the form of "I dont' want to see this ad" and then the information is delivered to explain "Here's how you can complete this action".

What I don’t understand is how come SW couldn’t enlist help to get customers rebooked on other airlines - their phone lines were slammed (I waited 3 hours) just to get a refund since their app wouldn’t allow me to choose to rebook/cancel.

If I was as customer focused as they say they are - I would’ve contacted AMEX global travel and gotten their entire network of booking agents to backfill and rebook customers on other flights.

If you take away the people working on those these services would stagnate and people will start going to another search engine and then you lose revenue.

You can mount it (it's wireless) and it can print 2' wide from a roll of paper. You feed the paper into a custom frame (add margins to the PDF -> JPG script) and then add a slightly sharp cutting edge at the bottom of the frame so that every day the previous day's frontpage will come out from the bottom of the frame and you can tear it off (reuse as needed).

You would need to pay for something like a 700' roll of 24" butcher paper for $18 and ink (yes I know HP is a terrible company on ink) but it might be even more realistic!

There’s so many points in his article that it’s hard to start in one place but I got the sense that his overarching thesis is this:

There’s a bunch of real human problems today (hunger, climate change, disease etc) and people can either be working on 1) solving these problems or 2) distracting people from thinking about their own mortality and these crises. In the bucket of the distraction-economy is probably anything entertainment related, social networking, consumerism, etc which is not innovative. There are people who are trying to change the system because it’s broken not just simply extract more value from it.

At least that was my takeaway.

Also, showing all of the options may actually create more net value for Doordash since you're letting the customer know you have a wide breadth of options and this may create more long term loyalty.

1) Can businesses be open about operating expenses and costs? How much do they need to survive the next 1/3/6 months? 2) Can businesses sell futures or pre-sell services? For example, in the examples you provided, could I pre-buy yoga classes for the future or let's say 10 garments for dry cleaning?