But I get the point, it's a numbers game so any and all usage can help catching issues.

Thanks for the real world stories on people who are actually, physically challenged.

My common interactions were with banks and telco companies. Absolute trash.

I'm pretty sure some systems allowed remembering the DTMF menu and press it while the voice recording played. But the recent systems I called did not allow this. It was like they intentionally made people wait to suffer the torture.

People call these systems as a last resort (At least I do). It should be illegal to make them so bad.

Also, I used to work with Telco side guys of these systems and they were very proud of these "capabilities".

Sorry for the rant. I had to vent it out.

Perhaps OpenAI is aiming for a more compelling suit of things for penetrating enterprise (I'm just speculating as I go here).

I appreciate if some good samaritan can link to it.

I wonder if they can fit they people in available desks by now (After the layoffs).

I have experienced management assigning people to multiple projects, vaguely acknowledging a time split. The moment the actual work starts people have to go 100% on all projects. This is normal.

https://www.theguardian.com/us-news/gallery/2026/mar/05/pict...

"Science moves forward one funeral at a time" - Max Planck

With AI, I can only see the rate of such changes sky rocketing due to expectations wildly misaligned with reality. Hence we are unlikely to see any meaningful improvements.