Their DPO ignored a PII leak I discovered and reported last year. Their dpo mail address just creates a zendesk ticket, I was able to view the ticket was locked and marked "solved" with no response a few days later.

So, I brought it to the Dutch DPA, who were very responsive, and on the same day as their "final update" email, my nearly-decade old Discord account was suddenly "suspended" hours later. The PII leak, which had been ongoing for over a year before my discovery at that point was suddenly stopped the same day. Funny how that works.

It took 5+ months for Discord's DPO and informal disputes team to finally get back to me after informing them of the retaliation, with irrelevant copy & paste templates giving me walk through guides on how to file a "trust and safety" ticket.

When filing a ticket with "trust and safety" under appeal categories I get an automated "please appeal your ban through the app! I am now closing this ticket" response and my ticket's locked once again. And of course, appealing through the app gives me a generic system error.