Comments URL: https://news.ycombinator.com/item?id=41821728

Points: 7

# Comments: 3

Side note: Sonos is atrocious when it comes to functionality and reliability, and it has only gotten worse recently. I can't discourage people enough from purchasing their product.

Most other large European cities allowed for high rises and chain coffee shops & restaurants, to the point where they've started to become indistinguishable from one another.

I've rented the R1T and R1S through several roadtrips last summer and even though I ended up getting the Cybertruck, had it not be in product yet, I would definitely have purchased the R1T. Rivian is building a lifestyle brand, and an ecosystem of products for adventurers. I'm very excited to see the R3 in person, and ended up preordering an R2 after the event.

It also helps that RJ Scaringe is a very likable guy. My bet is that Rivian becomes one of the top 5 automakers in the world.

With a few exceptions that they've since corrected, in a Tesla operating most functions comes naturally, it's similar to using an iPhone. Even the lack of gear shifter in the Cybertruck isn't throwing me off (though they did put an additional touch control for it by the rear view mirror).

We have 4 Blackmagic cameras at xTribe studios and they are great, but when Gen-Z podcasters come in, they'll often just put an iPhone and a Rode shotgun mic on a SmallRig cage.

I've always wondered how toxic this is. Apparently it's caused by wind blowing jet fuel fumes into the air conditioning intake so it's indeed fumes that make it into the cabin for a few minutes.

1. Crossing the Chasm by Geoffrey A. Moore - making your product work for the masses

2. The Cold Start Problem by Andrew Chen - achieving escape velocity, getting viral referral traffic

3. Never Split the Difference by Chris Voss - it might seem a bit gimmicky but negotiation always comes off gimmicky

Motivational stories:

4. The Almanack Of Naval Ravikant by Eric Jorgenson

5. The Founders by Jimmy Soni

6. The Upstarts by Brad Stone

7. Hatching Twitter by Nick Bilton

8. That Will Never Work by Marc Randolph

9. Grinding It Out: The Making of McDonald's by Ray Kroc

Can't skip:

10. Zero To One by Peter Thiel

If the customer ordered via the POS, it will be shown on the next visit, if they sign in with their phone number (which is used to save your order history for easy reordering).

Vision impaired people require the same help reading the menu at any other coffee shop, so it’s not any different. In fact it might make it easier on them because they don’t feel like they’re holding up the line. If one of us guides them through the menu on one iPad, other customers can still use the other iPads to order.

On a related note, I did notice that our visually impaired customers have a phone app that I believe scans and reads the text from the screen out to them. Perhaps we should have our own text to speech option in some future version.

In the service industry, and especially amongst young people, it's common to pick up a job like this for a few months and make some money, then move on to something else. And that's okay, not everyone wants to make a career out of making coffee. It's still a good formative experience to have, while earning some money, and there's no reason why you shouldn't do it right and get rewarded for it.

But profit sharing won't work for someone that is around for a summer. For instance that person could benefit from any upswing caused by previous employees, but if they don't add a positive contribution to the customer experience themselves, they won't be around for the long-term impact. And if you don't give them an incentive at all for the first few months, then you're back to square one. Or even worse: they could negatively impact the profit sharing of employees that have been around for the long run.

Ultimately, money is a motivator and pretending like it's not does not make tipping go away. The problem with tipping as I see it, is that it masquerades the real cost of doing business.