Hacker News: laumac

How Startups Should Travel

laumac — Wed, 16 Aug 2017 18:04:23 +0000

Article URL: https://flightfox.com/tradecraft/how-startups-should-travel

Comments URL: https://news.ycombinator.com/item?id=15029662

Points: 2

# Comments: 1

Cyber attack hits Europe

laumac — Tue, 27 Jun 2017 16:03:38 +0000

Article URL: http://www.news.com.au/technology/online/hacking/cyber-attack-hits-europe-unprecedented-says-ukraine-prime-minister/news-story/f67abdaafb934aa23491ce9cffa44145

Comments URL: https://news.ycombinator.com/item?id=14646636

Points: 1

# Comments: 0

The colour of this dress is dividing the world. What colour do you see?

laumac — Fri, 27 Feb 2015 04:49:23 +0000

Article URL: http://www.news.com.au/technology/online/the-colour-of-this-dress-is-totally-dividing-the-world-what-colour-do-you-see/story-fnjwnhzf-1227241296072

Comments URL: https://news.ycombinator.com/item?id=9117224

Points: 4

# Comments: 0

Busbud Raises $9 Million

laumac — Wed, 09 Jul 2014 17:53:51 +0000

Article URL: http://m.us.wsj.com/articles/BL-VCDB-14968

Comments URL: https://news.ycombinator.com/item?id=8011178

Points: 1

# Comments: 0

How We Measure Customer Happiness

laumac — Mon, 16 Jun 2014 18:26:44 +0000

Article URL: https://flightfox.com/business/how-we-measure-customer-happiness

Comments URL: https://news.ycombinator.com/item?id=7900619

Points: 38

# Comments: 6

New comment by laumac in "Europe's Ryanair vs. America's Southwest"

laumac — Mon, 02 Dec 2013 23:42:00 +0000

True, they care about local competition. But they also care about growing stockholders' equity, of which one method is improving profitability.

Since RyanAir has shown some prowess in this regard (admittedly through solicitation of subsidies, but also with an aggressive model), Southwest would certainly have some interest. We're talking almost 50% greater net profit on a third of the revenue. Sure that exact comparison is debatable, but the contrast is nonetheless interesting, even if done with a novel approach.

Using Low-Cost Carriers to Hack the Ultimate Eurotrip

laumac — Wed, 06 Nov 2013 15:33:54 +0000

Article URL: https://flightfox.com/showcase/ultimate-europe-trip

Comments URL: https://news.ycombinator.com/item?id=6683172

Points: 2

# Comments: 0

New comment by laumac in "Argentina's Currency Black Market"

laumac — Mon, 28 Oct 2013 16:01:39 +0000

You're right, it doesn't make sense. We're adjusting our numbers to what the central bank has actually reported here: http://www.bcra.gov.ar

Reserves at 31 Dec were US$43.29b and at 18 Oct were US$34.25 = total loss of US$9.04b. Since there has been 291 actual days in the year up to 18 Oct, the daily loss is $31.08m.

New comment by laumac in "Argentina's Currency Black Market"

laumac — Mon, 28 Oct 2013 15:22:57 +0000

Citation here: http://en.mercopress.com/2013/10/21/argentine-central-bank-l... We'll add a link to this in the post now.

Super-Cheap First-Class Flight Challenge

laumac — Tue, 16 Jul 2013 18:43:39 +0000

Article URL: https://flightfox.com/strategy/super-cheap-first-class-challenge?campaign=14

Comments URL: https://news.ycombinator.com/item?id=6053886

Points: 35

# Comments: 12

Google Apps Services Were Down

laumac — Wed, 17 Apr 2013 12:27:10 +0000

Article URL: http://www.google.com/appsstatus

Comments URL: https://news.ycombinator.com/item?id=5564015

Points: 174

# Comments: 71

New comment by laumac in "CardMunch CEO uses Flightfox for 29-Country Startup Trip"

laumac — Wed, 21 Nov 2012 23:53:31 +0000

Also anything that's not your normal trip. I.e. travelling with pets or surfboards, help using frequent flyer miles, help getting frequent flyer status, or just going to a new country that you've never been before.

New comment by laumac in "CardMunch CEO uses Flightfox for 29-Country Startup Trip"

laumac — Wed, 21 Nov 2012 23:50:50 +0000

Thanks for the feedback, we're looking into booking options now so that you don't have spend time trying to book yourself.

For others it has been an easy process to book as we have some verified travel agents on board. Other times when your trip is super complex, you may have to book on different websites. We're definitely aware that it's a friction point though so we're trying to fix it asap.

New comment by laumac in "CardMunch CEO uses Flightfox for 29-Country Startup Trip"

laumac — Wed, 21 Nov 2012 23:37:34 +0000

Here's a link to the post Bowei wrote when we started the contest which lists the prizes: http://flightfox.com/blog/world-startup-report

New comment by laumac in "CardMunch CEO uses Flightfox for 29-Country Startup Trip"

laumac — Wed, 21 Nov 2012 23:34:31 +0000

We're focusing on anything international and/or complex. Online travel sites like Kayak and Hipmunk have already done a good job for simple and domestic travel.

New comment by laumac in "Flightfox + AirBnb + Vayable"

laumac — Tue, 16 Oct 2012 05:45:49 +0000

Hi jonemo,

I spoke to the guys here and your contest was indeed a special case. It's true we're not flexible enough to put two people traveling from different locations on a single ticket/contest. But as you rightly pointed out, your comments should have sufficed.

The second mistake on our end was misreading the issue and the third was our new refund process, which unfortunately had issues during your refund. This isn't an excuse, but your case really was a series of unfortunate events that ended up affecting the same person, you.

In addition to the refund, I believe we also offered a free contest to win you back.

All of that aside, we're trying our best to deliver the highest quality results. It's not easy on a 2-sided platform, but our efforts are paying off. Every day we save people $1000s; that's not a soundbite, we really do. We hold these 'showcase' contests as a bit of fun for our experts and also to prove out business hypotheses. Every now and then, a couple of contests like yours slip through the cracks, but we do everything we can to re-gain your trust.

The last thing I want to clear up is your suggestion that we don't do complex flights. That's simply not true. Your case was unfortunate, but it wasn't really a complex flight. We do much much more complex itineraries involving frequent flyer miles, pets, unusual luggage, etc.

Again, apologies for the poor experience and we'd be more than happy to pay for future contests to regain your trust.

Fly to 6 Continents in Style

laumac — Wed, 15 Aug 2012 19:09:19 +0000

Article URL: http://flightfox.com/rtw

Comments URL: https://news.ycombinator.com/item?id=4387615

Points: 240

# Comments: 81

New comment by laumac in "The Cheapest Route to 6 Continents"

laumac — Wed, 11 Jul 2012 02:13:15 +0000

Yes, the experts give step-by-step instructions on how and where to book.

New comment by laumac in "The Cheapest Route to 6 Continents"

laumac — Wed, 11 Jul 2012 01:56:37 +0000

At the moment you can put in whatever you want - we have with this contest - you can write a custom destination like "Anywhere in Europe" or "Round the World". There's a text box where you can put any requirements you like, you can even ask for help to use your 100k United miles etc. We've left it completely open to see how people use it and then build on that.

New comment by laumac in "The Cheapest Route to 6 Continents"

laumac — Wed, 11 Jul 2012 01:36:26 +0000

You can create your own flight contest and note exactly which cities you want to visit and we'll find you the best/cheapest itinerary. We're discussing now about opening up the results of this RTW contest for a smaller fee, would anyone else be interested in that?