If they are structurally different, and there’s a way to train people directly into tier 3, then it doesn’t seem unreasonable to automate t1 and t2 as from my experience the vast majority of the tickets are either simple or repeated workflows. Taking the idea to the limit, you’d automate all tiers, and have the ai escalate to the individual teams within the company for any truly meaningful edge cases

I feel sort of the same about SWE, which is much more complex, but juniors can ostensibly grow into seniors with AI

Background is SWE at an AI co that's in the news sometimes

It felt about the same in terms of grind effort from my last search in 2022. the main difference was ai companies cared a lot about your understanding of agentic systems and harness / context engineering, and had much more practical rounds with less leetcode (usually 1 medium). More legacy firms (finance / some big tech) still expected you to solve 3-4 leetcode medium/hards throughout the process

dilution is also dependent on the opex, founder negotiating power, and growth of the company. There are startups raising monster rounds at <5% dilution a round

If you are an employee however and your co is raising highly diluted rounds with poor growth probably best to jump ship

Even if not, there's pricing pressure between chat, gemini, and claude. The products seem to be comparable for laypeople which is why OpenAI has been investing a ton in their memory feature to try to lock in users

in rare occasions it might go the other way around, like someone who has so much experience they dont need a pretty resume because their work speaks for itself

New grads are the biggest offenders of the resume slop

zero signal: resume & cover letter. applicants will mass-apply with ai-tuned resumes that happen to perfectly match our listing

medium signal: top 15 school / top N internship experience / built something with paying users

highest signal: personal referrals

I think humans will be about the same in terms of happiness, due to how quickly to acclimate to our situation. But they'll look back on us with shock at how we ever lived like this!

obviously vol is not the end all be all but one of your main advantages as a startup employee is access to the insider info and being able to walk away

if youre being asked to rubberstamp prs thats a management skill issue

it seems like Chinese people have much more faith in their govt than Western countries, and subsequently trust them more in distributing the benefits of AI (in aggregate ofc)

Not unimaginable, given that the bottlenecks seem to be concentrating on high-level direction, relational work, and expert verification

How much of this is due to AI vs. the government and corporate structures in society? (Saw elsewhere that Chinese people were also much more optimistic)

The tech takes a while to diffuse like any other but I think call centers don't have a great outlook