But I do see you have very clear concerns.

One thing I don’t fully follow is: how did it get from such a nicely designed system, built by Dave Cutler, to this — simply moving fast and building tech debt?

> On January 7, 2025… I sent a more concise executive summary to the CEO. … When those communications produced no acknowledgment, I took the customary step of writing to the Board through the corporate secretary.

Why is that customary? I have not come across it, and though I have seen situations of some concern in the past, I previously had little experience with US corporate norms. What is normal here for such a level of concern?

More, why is this public not a court case for wrongful termination?

Is Azure really this unreliable? There are concrete numbers in this blog. For those who use Azure, does it match your external experience?

Comments URL: https://news.ycombinator.com/item?id=47614383

Points: 3

# Comments: 1

So what was it like back in the Egyptian age? :)

Then:

* Removal of peer to peer

* Windows UI redesign, away from classic usable Windows

* Mac UI also changed to web-style (which (obviously personal opinion) was a real kick in the face to people who use Macs and valued Mac UI. The UI wasn't flashy. It worked and it fit the system.)

* Emojis everywhere. I used to use it for work. I recall an eternally bouncing emoji for a while during every work call. Incredibly distracting.

* Covid's opportunity completely missed. Zoom and the rest took over.

* Oh, no-one's using Skype, I wonder why.

If they brought back Skype as a well designed, native UI-first, peer to peer, secure, EU-governed platform it stands a chance of outstanding success.

How do you know? :)

I emailed their support a few days ago with details, concerns, a link to the twitter thread from one of their employees, and a concrete support request, which had an AI agent ('Fin') tell me:

> While our Support team is unable to manually reset or work around usage limits, you can learn about best practices here. If you’ve hit a message limit, you’ll need to wait until the reset time, or you can consider purchasing an upgraded plan (if applicable).

I replied saying that was not an appropriate answer.

You're absolutely right re the lack of transparency and accountability. On one hand, Anthropic generates good will by appearing to have a more ethical stance then OpenAI, and a better product. On the other hand, they kill it fast through extremely poor treatment of their customers.

If they have a bug, they need to resolve it: and in the meantime refund quotas. 'Unable to' - that's shocking. This is simple and reasonable. It's basic customer service. I don't know if they realise the damage their attitude is doing.

One question: when the second hand resets from 60->0, it visually jerks as the triangle moves. After the smooth movement, gradients, the cool multicolour fill, it feels very odd. Any way of smoothing that one out? Animating the flip back to zero? I do understand it's a one-way line not a circle...

This is the free market. Free as in, regulated to allow and encourage market entry and competition (as with replacement keyboards), not free as in unregulated. When you look back at when 'free market' was first strongly mentioned as a term, this is what it meant.

Also, in my view the committee has been entertaining wider and wider language extensions. In 2016 there was a serious proposal for a graphics API based on (I think) Cairo. My own sense is that it's out of control and the language is just getting stuff added on because it can.

Contracts are great as a concept, and it's hard to separate the wild expanse of C++ from the truly useful subset of features.

There are several things proposed in the early days of C++ that arguably should be added.

None of this sounds like a hardware error. Something like notification scrolling is simple bad programming and bad QA. You scroll the list of them, but when the mouse cursor ends up on a gap between them, the new scroll event doesn't apply. They're all individual even though shown together.

Or a black screen on wake - that has the mouse cursor and login prompt, it just sometimes doesn't load the wallpaper or does it slowly. Not hardware - just something buggy. It's unbelievable when I compare to Leopard or whichever version it was introduced the rotating 'cube' of login screens, which always had wallpaper and loaded fast. Here we are fifteen years later with incredibly better hardware and the thing lags.

Same for the rest.

I could go on for hours. It’s a buggy mess these days and I miss Lion and Snow Leopard desperately.

It was a buddy film, and an American one, so had that culture in its humour, sure. But it was light-hearted and quite fun.

I'm thinking what an amazing software archeology find it would be, especially if we were able to get it running on a modern emulator.

FYI the link to the Rosetta branch at the end 404s. Maybe change the point to the main repo?

It is so much better than, you know... "We regret any inconvenience and remain committed to recognising the importance of maintaining trust with our valued community and following the duration of the ongoing transient issue we will continue to drive alignment on a comprehensive remediation framework going forward."

Kudos to you. Stressful times, but I hope it helps to know that people are reading this appreciating the response.

Do you have any more info? Is that something you ever had a copy of?