Now you've triggered me lol. At that point I'll ask for a physical menu, and leave if they don't have one. And no, I'm not going to look at my friend's phone. It's ridiculous!

And if you weren’t being snarky I’m sure you could understand. Generate 100 answers. Compare them. You’ll find ~90% the same. Choose that one.

And yes, the above is true even if you are ULTRA.

You can still view your old thinking traces from prior turns and conversations.

Insurance isn't like a widget. People have actual legal rights that insurers must service. This involves processing clerks, adjusters, examiners, underwriters, etc. Which then requires actual humans, because AI with the pinpoint accuracy needed for these legally binding, high-stakes decisions aren't here yet.

E.g., issuing and continuing disability policies: Sifting through medical records, calling and emailing claimants and external doctors, constant follow-ups about their life and status. Sure, automate parts of it, but what happens when your AI:

a. incorrectly approves someone, then you need to kick them off the policy later?

b. incorrectly denies someone initial or continuing coverage?

Both scenarios almost guarantee legal action—multiple appeals, attorneys getting involved—especially when it's a denial of ongoing benefits.

And that's just scratching the surface. I get that many companies are bloated, and nobody loves insurance companies. No doubt, smarter regulations could probably trim headcount. But the idea that you could insure a billion people with just 100, or even 1000 (10x!), employees is just silly.

Still, I’m excited about the product. The composer could probably use some chain of thought if it doesn’t already, and plan larger sequences and how they relate to each other. Suno is also probably the most ripe for a functional neurosymbolic model. CPE wrote an algorithm on counterpoint hundreds of years ago!

https://www.reddit.com/r/classicalmusic/comments/4qul1b/crea... (Note the original site has been taken over, but you can access the original via way back. Unfortunately I couldn’t find a save where the generation demo works…but I swear it did! I used it at the time!)

If they can sustain, maybe they can takeoff. Search in GenAI world is hard, and Google has other focuses with talent and inference chips too.

I hope their days aren’t numbered!

I think it needs some UI improvements. It’s ugly, and I find it can hinder actual use.

More usability improvements on features. There’s a lot I’m still not leveraging because I haven’t bothered learning. Maybe they can build an LLM tool to help with this?

And I don’t care how, but make it easy to make it default on all browsers, mobile mainly. Maybe they fixed this recently, but when I was swapping browsers recently, this was annoying. If they can’t fix this, they probably won’t make it.

Just some top of mind thoughts as high-usage, 95%+ non-coding user.

Language models like Claude are programmed directly by humans.